FAQs
Q: What is 92fivejewels?
92fivejewels is an online silver jewellery brand offering hallmarked 92.5 sterling silver jewellery for everyday wear and special occasions. Our designs focus on comfort, durability, and modern Indian tastes.
Q: Is all the jewellery on the website made of real silver?
Yes. All jewellery from 92fivejewels is made using 92.5% pure sterling silver, which is the global standard for fine silver jewellery.
Q: Does 92fivejewels provide hallmarked silver?
Yes. Our silver jewellery is hallmarked, ensuring purity, authenticity, and compliance with industry standards.
Q: How do I take care of my silver jewellery?
To keep your jewellery looking new:
- Store it in an airtight pouch
- Avoid contact with perfumes and water
- Clean gently with a soft cloth
Q: Does 92fivejewels deliver across India?
Yes, 92fivejewels offers delivery to all regions across India. We strive to ensure your order reaches you safely.
Q: Can I track my order?
Yes. Once your order is shipped, you will receive tracking details via email and whatsapp.
Q: What is the return policy?
We offer a hassle-free return or exchange as per our return policy. Please check the detailed policy page for timelines and conditions.
Q: What payment methods are accepted?
We accept:
- Credit & Debit Cards
- UPI
- Net Banking
